Privacy Policy

At Opal Homz, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services and website. By engaging with Opal Homz, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services. The types of information we may collect include:

1.1 Personal Information:

• Information you provide directly to us, such as your name, email address, phone number, and postal address, when you contact us or use our services.

1.2 Transactional Information:

• Details about transactions you conduct with us, including property details, financial information, and other related data necessary for the provision of our services.

1.3 Usage Data:

• Information about how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.

1.4 Cookies and Tracking Technologies:

• We may use cookies and similar tracking technologies to collect and store information about your usage of our website to enhance your user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Service Provision:

• To provide, maintain, and improve our real estate advisory services.
• To facilitate transactions and deliver the services you request.

2.2 Communication:

• To communicate with you regarding your inquiries, transactions, or any updates related to our services.
• To send you promotional materials, newsletters, and other information that may be of interest to you, unless you opt out.

2.3 Personalization:

• To tailor our services and website to better suit your preferences and needs.

2.4 Compliance and Legal Obligations:

• To comply with applicable laws, regulations, and legal processes.
• To enforce our terms and conditions and protect our rights and the rights of others.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 With Service Providers:

• We may share your information with third-party service providers who assist us in delivering our services, such as IT support, marketing, and legal services. These providers are bound by confidentiality obligations and are not permitted to use your information for any other purpose.

3.2 In Business Transactions:

• In the event of a merger, acquisition, or any form of sale of some or all of our assets, your information may be transferred as part of that transaction.

3.3 For Legal Purposes:

• We may disclose your information if required by law or in response to valid requests by public authorities, such as court orders or government regulations.

3.4 With Your Consent:

• We may share your information with third parties if you have given us explicit consent to do so.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and administrative safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

5.1 Access and Correction:

• You have the right to access the personal information we hold about you and request corrections to any inaccuracies.

5.2 Data Portability:

• You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

5.3 Deletion and Restriction:

• You can request the deletion or restriction of your personal information under certain circumstances, such as if you believe we no longer need to use it or if you withdraw your consent.

5.4 Objection to Processing:

• You can object to the processing of your personal information if you believe that your rights override our legitimate grounds for processing.

5.5 Opt-Out:

• You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

6. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the nature of the data and the purposes for which it is collected.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your own, where data protection laws may be different from those in your jurisdiction. We take appropriate steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this policy periodically for any updates.